Our Code of Ethics

Wine Auctioneer Ltd. believe that the key to our ethical conduct is openness, honesty and trustworthiness.

We are committed to providing a fair, transparent and uncompromising service for all users of our site, alongside complete confidentiality, attention to detail and a reliable product that has been delivered with an awareness of environmental impact.

To ensure that we achieve the above stated objectives we maintain certain policies that guide our company’s actions:

  • When valuing wine we will do so in an open and honest manner using the most up to date auction results.​
  • We will clearly state the terms that the customer agrees to abide by when registering on our site and the customer’s rights as a user of our site in our Terms and Conditions document. For further details please see our Terms and Conditions.
  • When listing bottles for auction we will aim to do so clearly and accurately so that buyers understand the product they are bidding on.
  • We will always identify and clearly present any damage or condition issues with a product through a combination of description and images on a listing.
  • We will never knowingly list a fake of forged product on our site, nor will we encourage the sale or production of counterfeit wines. For further details please see our Policy on Fraudulent Wines.
  • Shill bidding (the placing of a bid on an item by the seller of said item in order to generate a higher price) is strictly forbidden. We will attempt to detect all shill bidding on the site and will take action to stop this.
  • It is strictly forbidden for any staff member to utilise knowledge obtained from our website concerning other users in order to unfairly advantage their own buying or selling activities or that of a family member or friend. Any indication that this has happened will be grounds for appropriate disciplinary action.
  • We will never divulge details of our users or their buying and selling activities to a third party.
  • We are an environmentally conscious company and aim to use as much recycled materials as possible when shipping items and to re-use any functional packaging material which we receive.
Our SEPTEMBER AUCTION is now live. Auction shall end after 7pm on Monday 24th September.

Contact Us

Wine Auctioneer Ltd
West Building
Ruthvenfield Grove
Inveralmond Industrial Estate
Perth
United Kingdom
PH1 3FN

Tel: 01738 245576


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